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Third Party Liability
Program
COMPSPEC's
Comprehensive Third Party
Recovery Program is a well
established and successful
program employing several
distinct means of
identifying potential
third party liability
cases and the resources
necessary to bring each
case to resolution; often
obtaining full charges
reimbursement for our
clients.
COMPSPEC's
Comprehensive Third Party
Recovery Program consists
of four specific services
each of which is described
below.
This program has
been designed in such a
manner as to have little
to no disruptive effect on
the client's staff nor
demand upon client
resources.
● RETROSPECTIVE REVIEW AND RECOVERY SERVICES
-
ACCOUNT SCREENING
-
COMPSPEC
proposes to conduct a retrospective
review of
closed patient accounts, (both
inpatient and outpatient and including all financial classes), for the
purpose of identifying all accounts evidencing potential third party
responsibility. The retrospective
review procedures will identify opportunities to recover the client's full
fees (or contractual adjustment 'unpaid' portions where permitted by statute),
from responsible third parties where the CLIENT has taken substantial
reductions in reimbursement from its usual and customary full charges and
fees.
This program will utilize information, (such as ICD-9 diagnostic codes and
payment history), secured from the CLIENT's patient accounts database to
identify accounts for further investigation relevant to third party
responsibility. Where potential
third party recovery opportunities are identified,
COMPSPEC
staff will conduct further research and investigation on an account-by-account
basis in order to secure the statutory lien and/or otherwise maximize the
CLIENT's reimbursement.
-
INVESTIGATION & FOLLOW-UP -
COMPSPEC
employs a widely respected collections and skip tracing system that may be
used to locate patients or other responsible parties.
Wherever possible COMPSPEC will
contact patients' attorneys directly, however, when necessary
COMPSPEC may contact patients to identify
their legal representatives and/or to secure permission to access police
reports and other pertinent documents and information helpful to the pursuit
of recoveries. COMPSPEC may also access court
records and docket schedules for jurisdictions within and beyond California as
well as public records of actions instituted by or on behalf of the California
Department of Health Services in its thorough research of third party
liability and recovery opportunities..
CHARGE
AUDITS
-
As an added benefit, (and at no additional cost to the CLIENT),
where appropriate and upon selected accounts,
COMPSPEC
will conduct a detailed audit of charges to optimize the CLIENT's
claim for additional compensation and validate unpaid balances.
It is not uncommon, particularly on large and complex cases,
for the CLIENT to
inadvertently omit
substantial charges.
COMPSPEC
further proposes to contact selected attending physicians and other
practitioners, contractors, etc.
SPEC further proposes to contact selected attending physicians and
other practitioners, contractors, etc.
and
offer to represent their claims as well as those of the CLIENT.
Any agreements made between
COMP SPEC
and such physicians, practitioners, contractors, etc. SPEC
and such physicians, practitioners, contractors, etc.
shall
be completely separate and apart from the agreement with the CLIENT
and subject to fees negotiated with such practitioners on a
case-by-case basis.
While this process will be entirely separate and apart from the
engagement with the CLIENT hospital,
COMPSPEC feels that the inclusion of
such physicians, practitioners, and contractors in this recovery
program will strengthen the bonds between the provider community and
the CLIENT.
●
REVIEW OF
SUBPOENAS AND REQUESTS FOR
RECORDS
COMPSPEC proposes to conduct a review
(both retrospectively and on an
ongoing basis), of all subpoenas and requests for medical records and/or bills
received by the CLIENT, as an additional effort to identify potentially
liable third parties. In
appropriate cases,
COMPSPEC
may recommend the subpoena or request be copied to the CLIENT's
Risk
Manager
or
Counsel
in the event of a potential allegation of medical malpractice, etc.
●
CONCURRENT REVIEW
AND RECOVERY SERVICES
-
COMPSPEC also proposes to conduct a concurrent
program to screen open accounts,
inpatient and outpatient to include all financial classes, in an effort
to identify potential third party liability cases.
This procedure will include review of information similar to that
described above for the Retrospective Review and Recovery Services, but as
well will include training for the CLIENT's admissions and registration staff,
financial counselors, and billing and collections staff to ensure early
identification of potential third party recovery accounts.
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